Support

Questions or problems? We're happy to help.

Frequently asked questions

Check the month your leave year starts and your total annual leave days in Settings. Half days (0.5) and quarter days (0.25) are deducted automatically. Types that don't count against your balance, such as sick leave, official leave and business trips, don't change it. If it still looks wrong, please get in touch.
Cancelled leave isn't shown on the calendar. Open the entry in the Register tab and check its status. Updating to the latest version can also help.
Use the Bonus Leave section at the bottom of the Register tab. Choose a type (such as comp days, reward leave or refresh leave), enter the number of days and, if you like, an expiration date. Bonus leave is tracked separately from your regular annual leave.
Tap Restore Purchase at the bottom of the Settings tab. Your purchase is restored with the Apple Account you're signed in to on the App Store. If that doesn't work, please email us.
Your data is stored on your device, so deleting the app removes it for good. Turn on iCloud Backup to keep a copy you can restore later.
Yes. In Holidays & Breaks in Settings, you can add your own holidays or hide any of the default public holidays.
Goldweek includes public holidays for 42 countries. Choose your country (and your state or region, where holidays differ) in Settings, and the calendar updates right away. If your country isn't listed, you can add its holidays yourself or ask us to support it by sending feedback from the app.

Contact us

Email support

For anything not covered above, feature ideas or bug reports, send us an email. We usually reply within one or two business days.

mizzking75@gmail.com

Privacy Policy

What you enter in Goldweek stays on your device or in your own iCloud. We only receive anonymous usage statistics, anonymous crash reports and any feedback you choose to send.

Read the full privacy policy →