Support

Rereminder is made by one person. Write to me and you are writing to the developer — not a ticket queue.

Last updated: September 9, 2026 · App version 2.2.5

Get in touch

Email

Best for bugs, refunds, and anything that needs a screenshot.

From inside the app

Settings › Feedback › Send Feedback

Goes straight to my inbox. No email app needed — just iCloud sign-in.

Instagram

DMs are open. Fine for quick questions.

Bugs & feature requests

Public, so other people can find the answer too.

I usually reply within 2–3 days. If it has been longer than a week, assume the message got lost and send it again — I would rather read it twice than not at all.

What to include in a bug report

Common questions

My alerts didn't fire

Rereminder uses local notifications, so this is almost always a permission or a Focus setting. Check in this order:

  1. Notification permission. Open Settings › Notification Method in the app — it shows the current status and offers to request permission or send you to iOS Settings.
  2. Focus / Do Not Disturb. If a Focus is on, add Rereminder to its allowed apps in iOS Settings › Focus.
  3. Ring/Silent switch and volume. Silent mode suppresses the sound; the vibration still comes through.
  4. Scheduled Summary. iOS Settings › Notifications › Scheduled Summary can hold notifications back until a set hour. Rereminder should not be in it.

If all four are fine and it still happens, tell me the timer length and where the alerts were placed — that combination is what I need to reproduce it.

My Apple Watch isn't syncing

Open Settings › My Devices in the app. The status next to Apple Watch tells you which step is missing, and tapping it opens a walkthrough for that exact state.

  1. The watch is paired to this iPhone.
  2. Rereminder is installed on the watch. Open the Watch app on iPhone, scroll to Rereminder, and install it if it is not there.
  3. Open Rereminder on the watch once. A freshly installed watch app has never run, and the first sync needs it to have launched.

Timer state crosses over even when the watch app is in the background, so you do not need to keep it open.

My Mac says "not connected" even though the app is open

"Connected" here means the app was running on that Mac within roughly the last 10 minutes — not a live socket. Devices leave a mark in your own iCloud every five minutes, and iCloud cannot wake a sleeping app, so a Mac that just woke up can take a few minutes to appear.

If it never appears: both devices must be signed into the same iCloud account with iCloud Drive on. Settings › My Devices has a "Check again" button that re-reads immediately.

The Mac version needs macOS 26 or later.

I bought Pro but it isn't showing up

Open the Pro screen and tap Restore Purchases. Purchases are tied to the Apple Account that made them, so make sure you are signed into that same account — not a family member's, and not a different regional account.

Pro is a one-time purchase. It is not a subscription and it does not expire, so it survives reinstalls and new devices.

What does Pro actually include?

Pro is a one-time purchase. What Pro sells is one sentence: the app remembers your setups.

Free

  • Unlimited pre-alerts. Put as many as you like on a timer — the thing this app exists for is not metered.
  • Every theme colour, custom alert messages, Live Activity, repeat-until-answered alerts, and the alarm ending.
  • The full Apple Watch app and Mac app. Neither is paywalled.

Pro

  • Templates — save a setup and bring it back in one tap, as many as you want.
  • Your last setup comes back when you reopen the app.
  • Session mode — name each section ("intro / demo / Q&A") and keep a script per section that unfolds when that section starts.
  • Overtime — the clock keeps counting past 00:00 so you know how far over you ran.
  • History and stats — a record of the sessions you have run.

Templates you already saved are never deleted. If you do not have Pro they stay on screen, locked, and unlock again the moment you buy.

I want a refund

Refunds go through Apple, not through me — I have no access to your payment details and cannot issue one. Request it at reportaproblem.apple.com with the Apple Account that made the purchase.

If the reason is something broken, please tell me too. A refund closes your ticket; it does not fix the bug for the next person.

Can I try it without installing?

Yes. Open m1zz.github.io/rereminder on an iPhone and the App Clip runs the timer right away — no App Store trip. It has the dial and the alerts; templates, session mode, and the watch app are in the full app.

Which languages and devices are supported?
LanguagesEnglish, 한국어, 日本語, 简体中文, 繁體中文, Deutsch, Français, Español, Português (Brasil), Português (Portugal), Italiano, Русский, Čeština, Dansk, Ελληνικά, Suomi, Bahasa Indonesia, Norsk bokmål, Nederlands, Polski, Svenska, ไทย, Türkçe, Tiếng Việt
iPhoneiOS 26.0 or later
Apple WatchwatchOS 11.6 or later
MacmacOS 26.0 or later
iPadNot supported yet
How do I delete my data?

Everything you create — timers, templates, section names, scripts, history — lives on your device. Deleting the app removes all of it.

The anonymous usage counts the app sends are described in full on the privacy page, including what stops when you delete the app.

Still stuck?

Write to leeo@kakao.com. Tell me what you were trying to do — not just what went wrong — and I will get back to you.