Support
Questions or problems with DontGoMart? We’re happy to help.
Contact Us
Email us and we usually reply within one or two days. You can also send feedback from the app’s Settings screen.
Frequently Asked Questions
Q. The closed days don’t match reality.
Mandatory closing days for large supermarkets are set by local ordinances and differ by region. In Settings, check that you picked the right type of store for your area (Sunday closures, Wednesday closures, Ulsan, Jeju and so on). If it still looks wrong, email us the store name and region and we’ll look into it.
Q. My store isn’t on the list.
Add it yourself as a custom store by choosing which weeks and which weekday it closes, for example the second and fourth Sunday.
Q. A restaurant’s days off weren’t filled in correctly.
When importing from a Naver Map link, the restaurant’s Naver Place page needs to list its regular days off. When using a screenshot, make sure the closing notice (such as “closed every Tuesday”) is visible on screen. You can edit everything before saving.
Q. I’m not getting reminders.
Check that notifications are allowed in Settings > Notifications > DontGoMart on your iPhone, and that closed-day reminders are turned on in the app.
Q. My widget isn’t updating.
Opening the app refreshes the widgets. If that doesn’t help, remove the widget and add it again.
Q. What are tips?
Every feature in DontGoMart is free. The coffee, cake and meal tips are simply a way to support the developer. After a tip you’ll see a thank-you and a supporter badge with your total count, and you can tip as often as you like.
Q. Where do I get help with payments or refunds?
In-app purchases are processed by Apple, so refunds can be requested on Apple’s Report a Problem page (reportaproblem.apple.com). For anything else, just email us.
Privacy
DontGoMart has no accounts and uses no advertising or tracking tools. For details, see the privacy policy: Privacy Policy